Live Assistant
Missing Page/Platform or Missing Edit Settings Option
If you have been given rights to a business page / platform and the page is not showing or you can't find the Edit Settings option to add it, please follow these instructions: 1) Use this link in a browser on the same device your using your ...
Live Assistant Comment Catcher - First Time Instructions
Comment Catching - First Time Instructions Live Assistant requires the following: A) Facebook Business Page: sometimes referred to as a Platform. Any live using Live Assistant must start in a Business Page, then can be shared to your personal ...
Sharing A Live Sale To A Group or Page (just one person)
Sharing A Live Sale To A Group or Another Page If you wish to go Live on both a Business Page and a Group or perhaps your Personal Page and you don't have someone to share your Live for you, here is a way to do it with minimal work during the live. ...
Missing Customers Name In Live Sales
If you have a missing customer's name in your sales history on a live sale, we now have a process that should fix this issue going forward. This issue is caused by a setting in the customer's Facebook settings. If the customer is willing, here are ...
Add A Business Page / Platform To Live Assistant
Add A Business Page / Platform To Live Assistant NOTE: To go live and use Live Assistant on a Facebook Business Page / Platform, you must have editor or admin rights for that property. Either it is your own page, or you need to be given rights from ...
Live Sales History
After you finish a Live, you can proceed to Live Sales History. You can even open up Live History on a second device while Live Dashboard is still watching for additional sales. LIve Sale History shows your sold history listed by the customer in ...
Text Your Customers Automatically When You Go Live - Automatically & Hands Free
If you use Facebook to do Live Sales on your business page, you want to bring in as many customers as possible to your Lives. Facebook notifications are quite low so all your customers are not getting notified of your Lives. But with Texting, ...
Live Assistant Multiple Quantities
Live Assistant defaults to quantity 1 for all items, but it's possible and easy to track up to a quantity of 30 + 2 waitlisted. If you look right below and to the left of the LIVE button is the QTY button set to QTY: 1. Clicking this button will ...
Live Assistant - First Time Instructions
First Time Instructions Comment Catcher Feature - If your primary reason for using Live Assistant is to show all real time during the live comments that are lost due to Facebook dropping comments, please go to our Comment Catching - First Time ...
Reset Live Assistant
FB Live Assistant Reset Instructions There are times when permissions between your profile, Live Assistant, and Facebook become invalid or some other issue that doesn't allow Live Assistant to function correctly. This could show up as not being able ...
How to get Live Assistant
You can subscribe to Live Assistant by going to www.loyalshops.com/login and signing up. You can either choose our Live Assistant Subscription that also includes up to 6 email blasts a week and 50 SMS free texts per month or choose our LoyalShops ...
Live Assistant - Introduction
LIVE Assistant - Everyone could use an Assistant: The Live Assistant will run on Facebook Pages and be your assistant during live sales. She will respond to Sold, Pass and Help messages from your customers. As Facebook occasionally swallows ...